Thu, Sep 24, 2026
Guests with the same email address are now shown as a single contact
Main Changes
Guests who book with the same email address within a team are now grouped into a single contact. Previously, contacts were created per booking, so the same person could appear multiple times in the contact list and search results. You can now review each person's information in one contact.
What's Changed
- The contact list, contact details, contact search, and global search now show guests who booked with the same email address as a single contact.
- Contact details such as the name are automatically updated to the latest information when bookings are created, edited, or deleted.
- Previous contact detail URLs (such as bookmarks and links from search results) still open the merged contact.
- Bookings from blocked guests continue to be blocked by email address after the merge.
- Booking-specific information, such as form answers, is still recorded on each booking as before.