Jicoo Connect, which had been available in pilot form only to companies that had become prior users, has now been officially released.
According to a report by the Ministry of Economy, Trade and Industry (METI), the amount of time spent on scheduling interviews is said to account for as much as 38% of HR personnel's total workload [*1], and if companies do not make progress in DX, it could result in an economic loss of up to 12 trillion yen after 2025 [*2]. In response to these social issues, Jicoo Connect is equipped with a new technology that automates the scheduling of multiple times and multiple people with a single reservation page URL, contributing to DXing the recruitment process and dramatically improving operational efficiency. Furthermore, smooth scheduling leads to an improved candidate experience (CX), and as shown in a study showing that approximately 78% of candidates who felt that the process was smooth continued to the end of the selection process[*3], it also contributes to securing excellent human resources and improving corporate branding.
Background and Social Issues
Inefficiencies in the Recruitment Industry and the Need to Promote DX With a declining workforce due to the falling birthrate and aging population, as well as an active job market, companies are facing intensified competition in the recruitment process. The current situation is that companies are trying to secure optimal human resources in an efficient manner.
In fact, many HR professionals spend approximately 38%** of their time on tasks such as contacting and rescheduling interview dates[*1], leaving little time for candidate identification and follow-up, which should be their primary focus.
According to the Ministry of Economy, Trade and Industry's DX Report, delays in DX could cause economic losses of up to 12 trillion yen after 2025 [*2]. 2] The promotion of DX, which streamlines “intermediary” operations including recruiting and realizes quick and smooth recruiting activities, is an urgent issue that needs to be addressed regardless of the size of the company.
Impact of Improving Candidate Experience (CX)
The smoothness of interview scheduling and the speed of communication are important factors in the hiring process when a candidate selects a company.
A study found that approximately 78% of candidates who felt that the scheduling process was stress-free continued to the end of the selection process[*3], so improving the CX of the hiring process is essential for companies to increase their competitiveness.
Conversely, time-consuming coordination and delays in communication can lead to candidate anxiety and disengagement, causing companies to miss out on valuable talent acquisition opportunities. A speedy and flexible schedule reduces the burden on both interviewers and candidates, and improves the quality of interviews and the company's image.
What is the new “Jicoo Connect” function?
Overview
Patent Pending New Technology: By adding “external members” to Jicoo's reservation management functionality, Jicoo Connect automates the scheduling of multiple appointments and multiple people with just a single URL.
External Member Connection : External members can enter candidate dates without account registration, allowing centralized management of communication with multiple companies and candidates.
Compatible with all plans, including free plans : Anyone with a Jicoo account can use the service.
Distinctive points
1. Collective management of three-way and multiple scheduling.
While many conventional tools can only handle one-to-one, one-to-number reservations, Jicoo Connect can be used to create reservations for three or more parties, one-to-one or N-to-N, as many times as you like, using only one URL.
Reduces scheduling costs by up to 95% and drastically cuts down on cumbersome email and phone contact.
2. Enhanced Candidate Experience (CX Improvement).
Candidates can proceed to interviews without stress due to automatic reminders and flexible scheduling.
Smooth communication flow directly leads to the prevention of talented candidates from leaving the company.
3. Reduction of man-hours for intermediaries_.
Recruitment agencies and agents can add recruiters as “external members” and manage everything from collecting candidate dates to confirming appointments and notifying changes. This increases business value by allowing them to focus on other tasks and candidate follow-up.
Case Studies
irodas Inc.
irodas Inc., a new graduate recruiting company, has implemented Jicoo Connect to streamline the traditionally complicated process of scheduling interviews between students and employers. Jicoo Connect has significantly improved operational efficiency by facilitating the scheduling of interviews between many students and companies.
Main features of Jicoo Connect
1. External member connection function
Company representatives and recruitment candidates outside of the members can join without account registration. Can be applied to shift management and event management.
2. Candidate date setting
When you request external users to enter their reservation schedule, the entered information is automatically reflected on the reservation page.
This eliminates the hassle of sending multiple emails back and forth, and the dates can be confirmed smoothly.
3. Flexible participation format settings
Various types of interviews are available, such as 1-on-1 interviews, group interviews with multiple participants, etc.
The roles of host and guest are visualized on the reservation page, and the schedules of all parties involved are managed together.
4. Publish and share fixed URLs
Possible for each externally connected user who will be the host.
Once the URL is shared once, it can be used to coordinate schedules with multiple candidates/companies as many times as needed.
Automated notification and reminder
Automatically send email notifications to relevant parties when reservations are confirmed or changed. Reminders are also automated.
Sudden schedule changes can be handled immediately, reducing the time and effort required by the person in charge and candidates.
Usage scenarios and benefits outside of the staffing industry
Shift management : Managers can automatically consolidate schedules by simply inputting the desired dates for part-time and casual staff.
Event planning and management: Centralized management of meeting coordination and rehearsal schedules for multiple speakers.
Real estate viewing coordination : Three-way coordination with property owners and clients can be completed by simply sharing URLs.
Freelance support: Manage multiple clients by fixed URL to streamline tasks and progress checks.
Educational and Medical Institutions: Unify schedule coordination among multiple parties, including external participants, such as student interviews and medical appointments.
Jicoo Connect is now available for all plans, including the free plan, and can be used by anyone with a Jicoo account.
Reference data
[*1] Time spent by recruiters on scheduling and other contact tasks: Recruit Works Research Institute, 2023 survey.
[*2] Economic loss in case of no progress in DX promotion: Ministry of Economy, Trade and Industry “DX Report 2” (updated 2023)
[*3] Correlation between candidate experience and selection continuation rate: HR Research Institute (ProFuture, Inc.), “Survey on Improvement of Candidate Experience and Decline Rate 2023.