Help Center

Double bookings occur, appointments do not show up, need to know how to check Google Calendar linkage.

Jicoo
Jicoo
Updated Mon, Apr 4, 2022

Check calendar settings

First, go to "Account Settings > Calendar Linking" to check the accounts to be linked. You can check from the following URL https://www.jicoo.com/dashboard/calendars/settings

If the "*" checkbox is checked, the account is linked.

■If the linkage is not established (check box does not appear)

Please follow the navigation to reconnect.

When reconnecting, please check all Google certifications.

■If the linkage is working (check box appears)

*If the "Register Appointment" toggle is turned on, the appointment will be registered in the linked calendar. (If it is OFF, the appointment will be created in Jicoo, but it will not be reflected in Google Calendar.)

Procedure for canceling and re-linking

If the above does not resolve the problem, please follow the steps below. Check at which step of 1 to 7 the error occurs in the connection.

  1. Cancel calendar linkage on Jicoo side.

https://www.jicoo.com/integrations

  1. Remove Jicoo's access rights with a third-party app that has access to your Google account.

https://myaccount.google.com/permissions

Connect with Google Calendar

  1. Connection to Google Calendar

https://www.jicoo.com/integrations

  1. Go to the Google side and authenticate your account.

  2. Approve the linkage on the connection screen with Google

Check the box in the red frame.

  1. Go back to the Jicoo side, and the Google linkage button is set to "Release" (connection succeeded).

  2. Check the account to be linked in "Account Settings > Calendar Linking" at the following URL https://www.jicoo.com/dashboard/calendars/settings calendars/settings)

If the "*" checkbox is checked, then the account is linked.

If there is an error, you can use the

Please contact us via chat.

Publication Settings for Google Calendar

In order to block the schedule when scheduling with Jicoo, you need to set your Google Calendar public settings to "Scheduled".

For more information about Google Calendar's public settings click here